The add-on feature STARFACE Fax allows employees to send documents directly from the respective Windows application.
Now, the necessity of a dedicated fax server is eliminated. Since there is no need for additional required hardware, businesses can save a lot of costs when setting up new branch offices, subsidiaries or home offices.
Since documents do not need to be print out anymore, paper wastage will be enormously reduced in offices when deploying STARFACE Fax.
Communication and business processes are optimized and fastened, and operating costs are immediately minimized.
Companies that are not included in STARFACE adress book or in the installed CRM system, can be searched and displayed by integrating a klickTel server.
With the inverse search function provided by the klickTel Server, a caller’s number will be matched automatically with the corresponding company record. The company name and phone number show up on the phone display as well as in the STARFACE Call Manager.
In addition, the company name and phone number appear in the STARFACE call list.
A missed phone call can be handled quickly – since the name of the prospect is already known, employees can immediately call back.