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STARFACE – a powerful telecommunications system for efficient and customer-oriented communication

STARFACE enriches the well-known CRM system CAS genesisWorld with convenient telephony features. Fasten your communications processes and optimize the effectiveness of CAS genesis world. Benefit from a unified solution that connects all your employees, improves customer retention and boosts your company’s productivity.

STARFACE - Focus on your customer:

  • Enjoy pure telephony comfort: Initiate a phone call with just one mouse click on a CAS genesisWorld record - Access the complete customer profile at the same time
  • Signaling of inbound calls: Quickly identify who’s calling you before taking the call
  • STARFACE saves you time: Display of the complete CAS genesisWorld record with all relevant customer information by the time you receive the call
  • Keep track of your own success stories: Complete overview of your inbound and outbound calls - Check your call list and be informed about each phone call’s status and history (date, time, call duration, subject)
  • Optimize business processes: The STARFACE Integration in CAS genesisWorld provides you with an advanced working environment meeting all requirements for the modern world of communications

Functions

  • Signaling of inbound and outbound calls
  • Memo sheet for phone calls
  • Initiate phone calls with just one mouse click
With the suitable integration in CAS genesisWorld, STARFACE will transform your telecommunications from top to bottom – fast, easy and all inclusive!

Extras Settings Telephony Starface Telephony Connection!

News

19.11.2008
Prozessoptimierende IP - Kommunikation mit STARFACE jetzt erhältlich auf Force.com AppExchange von Salesforce.com
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18.09.2008
Neue Version 3.1 von STARFACE: Neue Features und zusätzliche Modulfunktionalitäten für individuelle Anpassungen
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